What Gets Measured Gets Done

Takeaway: Measurement is at the heart of all improvement and sustainment. Imagine you’re hiking in a vast forest. A thick canopy of trees blocks much of the sun as you search out trails leading to a campsite where you plan on spending the night. You know the campsite is two miles North of where you parked your car. You proceed …

Glass Wall Management For Accountability & Engagement

Takeaway: Glass wall management is necessary for accountability, and engagement. It keeps the entire team on task and confident. Lack of glass wall management can lead to deception and misuse of authority positions for self-gain.  “Glass wall management,” also called visual management refers to how information within a company is shared. Key Performance Indicators are visual for all to see. …

Wilco Contractors: An Equipment Management Case Study

Executive Summary Wilco Contractors specializes in open-space site development in Canada and has been a leader in the industry for nearly three decades. Wilco excels at project management, the construction of parks, sports facilities, environmentally sensitive site developments, as well as civil infrastructure developments. Business Challenges Although Wilco has seen success over many years in a competitive industry, there had been …

Good People Can’t Override a Bad System

On July 28th, 1935, the first prototype for the B 17 Flying Fortress bomber made its maiden flight. Boeing had won the contract from the U.S. Army Air Corps, beating out Douglas and Martin. They were to produce 200 bombers. The plane had exceeded all U.S.A.A.C. expectations. On its second flight, the crew had forgotten to remove the “Gust Locks.” …